Telecom & Media

Since its creation, Gfi has been present in the biggest Telecom Operators in Portugal, helping them to achieve strategic goals as technological partner. Gfi’s offer in Telecom area entails the majority of IT main areas and includes software development and maintenance, support to applications, systems’ administrators and user support.

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In a very competitive market, telecom operators, equipment suppliers, media, and service providers have to constantly adapt themselves to reach their strategic objectives: permanent innovation to propose products and services adapted to customers and markets, improve customer knowledge, opening up towards new distribution channels, optimizing process management, successfully complete mergers and acquisitions, and adapt swiftly to technological and regulatory standards.

In addition, the digital explosion, the IP revolution, and the desktop/mobile convergence have profoundly changed this sector.

Gfi in Portugal has always helped the major national telecom operators to achieve their strategic goals, through its intervention in information systems, with experience and expertise in areas as critical and diverse as:

• Platform Integration (EAI)
• Billing, Intermediation and Rating
• Real-time payment procedures
• Web applications (Intra & Internet)
• Multimedia solutions
• Service-Desk and Helpdesk

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